Meet the Team Behind Strategic Design

We are a collective of design strategists, operations specialists, and creative leaders dedicated to transforming how organizations approach design management in Sri Lanka and beyond.

DesignOps Team

Our Mission

To bridge the gap between creative vision and business strategy through systematic design operations that deliver measurable value. We believe that well-orchestrated design processes are the foundation of sustainable competitive advantage.

Our approach combines decades of collective experience in design leadership, process optimization, and organizational development to create frameworks that work in real-world business environments.

12+
Years Combined Experience
85+
Projects Completed

Our Guiding Minds

Meet the strategic minds who sculpt our design operations philosophy and propel innovation in creative team management.

Kaelan Thorne

Strategic Design Director

Kaelan leads our design operations strategy with 8 years of experience transforming creative workflows for multinational corporations. His expertise in design system architecture and process optimization has helped organizations achieve 40% efficiency improvements.

Design Strategy Process Design

Zara Caldwell

Creative Operations Manager

Zara specializes in creative team dynamics and performance optimization. Her background in organizational psychology and design leadership enables her to build high-performing creative cultures that scale effectively across diverse business environments.

Team Leadership Culture Design

Orion Blackwell

Design Analytics Specialist

Orion develops measurement frameworks that quantify design impact on business outcomes. His expertise in data science and design research creates compelling ROI narratives that secure executive buy-in for design initiatives and strategic investments.

Data Analysis ROI Measurement

Nova Sterling

Implementation Strategist

Nova ensures that strategic design management concepts translate into practical, implementable solutions. Her background in change management and organizational transformation helps clients navigate the complexities of design operations adoption.

Change Management Implementation

Atlas Meridian

Technology Integration Lead

Atlas bridges the gap between design operations and technology infrastructure. His expertise in design tools, automation systems, and workflow technologies enables seamless integration of strategic frameworks with practical digital solutions.

Technology Automation

Phoenix Ashford

Client Success Manager

Phoenix orchestrates long-term client relationships and ensures successful adoption of design management methodologies. Her expertise in stakeholder management and communication design creates lasting partnerships that evolve with client needs.

Client Relations Success Planning

Our Core Values

The principles that guide our approach to strategic design management and shape every client interaction.

Excellence

We pursue the highest standards in every aspect of our design operations services, from strategic planning to implementation support.

Collaboration

We believe that the best design management solutions emerge from close partnership between our team and our clients' organizations.

Innovation

We continuously evolve our methodologies to stay ahead of industry trends and deliver cutting-edge design operations strategies.

Impact

Every recommendation we make is designed to create measurable, lasting improvements in design effectiveness and business outcomes.

Transforming Design Operations Across Sri Lanka

The landscape of design management in Sri Lanka has evolved rapidly, with organizations recognizing that systematic approaches to creative operations directly influence competitive positioning and market success. Our team brings together diverse expertise in strategic planning, organizational development, and design leadership to address the unique challenges facing businesses in this dynamic environment.

Design operations encompasses far more than project coordination or resource allocation. It involves the strategic orchestration of creative capabilities, the development of scalable processes that maintain quality while increasing throughput, and the establishment of measurement frameworks that translate creative investments into quantifiable business value. These competencies require specialized knowledge that bridges artistic vision with operational excellence.

Creative team leadership in modern organizations demands a sophisticated understanding of both individual motivation and collective dynamics. Effective leaders in this space must navigate the tension between creative freedom and business constraints, fostering environments where innovation thrives while ensuring deliverables meet stakeholder expectations and timeline requirements.

The measurement of design impact presents unique challenges that traditional business metrics often fail to address comprehensively. Return on investment calculations for design initiatives must account for intangible benefits such as brand perception shifts, user experience improvements, and long-term customer relationship value. Our methodologies provide frameworks for capturing and communicating these multifaceted benefits in language that resonates with executive leadership and financial stakeholders.

Our Story

DesignOps Solutions emerged from a collective frustration with the gap between design potential and business reality. Our founders, having experienced the challenges of scaling creative operations across multiple industries, recognized the need for specialized expertise in design management strategy.

What began as informal consulting relationships evolved into a comprehensive practice focused on transforming how organizations approach design as a strategic business function rather than a supporting service.

Today, we work with businesses across Sri Lanka and internationally, helping them build design operations that drive sustainable competitive advantage and measurable business growth.

2019
Founded
50+
Industries Served
95%
Client Satisfaction
Company Story

Ready to Transform Your Design Operations?

Let's discuss how our strategic design management expertise can accelerate your business growth and optimize your creative operations.